How Business Insurance Comes into Play in Florida Slip and Fall Cases

When you experience a slip and fall incident, it can feel overwhelming and leave you unsure about what steps to take next. If you have been injured, you may be facing medical bills, lost wages, and physical pain. On top of that, you may feel confused and uncertain about how to hold a business accountable for the unsafe conditions that caused your fall. We understand these feelings of worry and confusion and are here to provide guidance. Slip and fall cases can be complex, but with the right legal support, you can seek compensation and work toward recovering the financial and emotional stability you deserve. At, Serrano Law , we are here to guide you through the legal process and help you navigate the complexities of your case.

The Role of Business Insurance in Slip and Fall Cases

When a slip and fall accident happens on business property, the company often has insurance to cover potential claims. Business insurance can include coverage for general liability, which is designed to handle injuries that occur on the premises. This type of insurance is crucial in these cases because it is often the source of compensation for victims. If you have suffered injuries due to hazardous conditions such as wet floors, poor lighting, or uneven surfaces, the company’s insurance policy may be responsible for covering your medical expenses, lost income, and other damages. Understanding how this insurance works can help you make informed decisions as you move forward with your claim.

Businesses purchase liability insurance to protect themselves from legal claims and financial losses. These policies often cover incidents like slip and fall accidents, ensuring that injured individuals can seek compensation without the business owner having to pay out of pocket. However, it is important to note that insurance companies are businesses too. Their goal is to minimize payouts, which means they may not offer you the full amount you deserve without a strong case.

How Insurance Adjusters Handle Claims

When you file a claim after a slip and fall, the business’s insurance company will assign an adjuster to investigate the case. The adjuster’s job is to gather evidence, evaluate liability, and determine the value of your claim. While this process may seem straightforward, it is often more complicated than it appears. Insurance adjusters are trained to protect the interests of the company, which means they might try to shift the blame onto you or downplay the severity of your injuries.

Michael Serrano

Founding Attorney

Candace “Cea” Hartley

Associate Attorney

For instance, they might argue that you were not paying attention when the fall occurred or that the hazard was clearly marked and avoidable. They could also question the extent of your medical treatments or claim that your injuries are not as serious as you say. This is why it is crucial to document everything thoroughly, including photographs of the accident scene, medical records, and witness statements, to strengthen your case.

Proving Liability in a Slip and Fall Case

To successfully pursue compensation, you need to prove that the business was negligent and that this negligence led to your injuries. This often involves demonstrating that the property owner or employees knew about the hazard and failed to address it or that the danger existed long enough that they should have been aware of it.

For example, if a grocery store employee mopped the floor but failed to put up a warning sign, the business could be held responsible for any accidents that occurred as a result. Similarly, if a restaurant left a spilled drink unattended for an extended period, the owner might be liable for injuries caused by the slippery surface. Evidence such as surveillance footage, maintenance logs, and testimonies from witnesses can be critical in establishing negligence and holding the business accountable.

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Mike Serrano’s law office was everything I needed after a very traumatic accident. He was always super up front and honest with me. I never got the feeling he was trying to sell me on something or to do something that I wasn’t comfortable with. He listened to my concerns and when it tough moments came that I needed to stand my ground. He backed me and made me feel 100% secure. He got me exactly what I needed in a settlement and I would never consider using anyone else. His office staff is also phenomenal.”

- Mary

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Mike Serrano was a great attorney for my case!! He was very flexible with phone calls/ Zoom meetings. His staff are always friendly, whether it be on the phone or emails. They keep you updated during your entire case! They don’t leave you silent for months. if you call, they always call back with updates! Highly recommend!"

- Kylie Collier Border

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I’ve never had to deal with a lawyer before but Mike has set the bar HIGH. He was always available to communicate my concerns and explain each step of the way. I know no other lawyer would have been able to achieve the same results because he jumped on an opportunity that was a little out of the ordinary and it paid off. He really fought for my case and over delivered. I really hope I never have another accident but if I do I’m running to Mike for help."

- Sandy Carter

Challenges in Negotiating with Insurance Companies

One of the most challenging aspects of a slip and fall case is dealing with the insurance company. Their goal is to settle claims for as little as possible, and they often use various tactics to achieve this. They might offer a quick settlement that is far less than what your case is worth or attempt to deny your claim altogether.

It is essential to approach these negotiations with caution. Accepting a low settlement offer might leave you struggling to cover medical expenses, future treatments, or lost wages. Remember that you have the right to seek fair compensation for all the damages you have suffered. If the insurance company refuses to negotiate in good faith, you may need to consider legal action to protect your interests.

The Importance of Seeking Legal Guidance

Navigating a slip and fall claim can be complicated, especially when insurance companies are involved. An experienced attorney can help you understand your rights, gather evidence, and negotiate with the insurance company on your behalf. They can also represent you in court if the case goes to trial, ensuring that your interests are fully protected.

With legal support, you can focus on your recovery while knowing that someone is working to secure the compensation you deserve. From investigating the circumstances of your accident to building a strong case, a skilled legal team can make all the difference in the outcome of your claim.

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Understanding the Scope of Insurance Coverage

Business insurance policies vary in their scope and coverage, which can influence the outcome of a slip and fall case. Some policies have specific limits on how much they will pay for claims, while others might exclude certain types of accidents altogether. For instance, if the business leases its property, the landlord’s insurance may also come into play, adding another layer of complexity to your case. These overlapping policies can make it difficult to determine who is ultimately responsible for compensating you. Having a clear understanding of the insurance coverage involved is crucial to building a strong claim and ensuring that all avenues of compensation are explored.

Common Pitfalls in Slip and Fall Cases

Many people who file slip and fall claims face unexpected hurdles that can weaken their case. Delays in seeking medical attention, incomplete documentation of injuries, and missteps during interactions with insurance adjusters are just a few examples. Insurance companies may use these issues to cast doubt on your claim or reduce your compensation. Additionally, businesses and their insurers often argue that the injured party shares some responsibility for the accident, a tactic known as comparative negligence. In Florida, this principle can reduce your recovery if you are found partially at fault. Being proactive and thorough from the outset can help you avoid these common pitfalls and protect the strength of your case.

Case Results

Car Accident

This client was injured in an auto accident with a driver who improperly merged into her lane. Her vehicle was totaled. She sustained an aggravation of her pre-existing disc herniations in her neck and new disc herniations in her lower back. We obtained the full limits of both the at-fault driver’s bodily injury coverage and our client’s underinsured motorist coverage, which were significant. The settlement was achieved without a law suit and within four months after the client finished treating.

Rear End Collision

This particular client was injured in an accident in late 2015 when she was rear-ended. She sustained an aggravation of pre-existing disc herniations in her neck and a new disc herniation which ultimately required a surgical fusion. By the time of trial, her medical bills exceeded $180,000.00. The Defendants’ offer pre-suit was $20,000.00. We were able to obtain a jury verdict of $441,000.00, plus attorneys’ fees.

Car Accident

A client was injured in a rear-end collision where he sustained an aggravation of a pre-existing disc bulge that developed into a herniation in his lower back. We obtained a jury verdict which was over 6 times what had been offered prior to trial.

Car Accident

In this case, our client injured her shoulder after being struck by a vehicle while she was performing volunteer services. The driver was traveling at such a high rate of speed entering a parking lot that he clipped another vehicle, hit a parking barrier and was launched into a tree. After the client attempted to negotiate with the insurance company prior to hiring us, we were able to obtain an amount that was over double the prior offer.

Intentional Torts

Our client was injured from an assault by a patron of a party while working security. His shoulder required multiple surgeries. He hired our office to pursue a claim to recoup his medical bills, which exceeded $130,000.00. After his assailant offered him $10,000.00 to resolve his case, we took the case to a jury to decide. The jury awarded our client all of his medical bills and tripled his award for pain and suffering.

Car Accident

This client came to us about a car wreck that occurred in 2014 where she sustained injuries. She approached our firm just one week before the statute of limitations was set to expire after being turned away by several other law firms. We filed a lawsuit and were able to obtain the limits of the at-fault driver’s bodily injury coverage and an additional settlement from the client’s insurance carrier.

Truck Crash

This couple was injured in an automobile accident after they were rear-ended in a seven-car pileup caused by a semi-trailer. Of the 15 people who made claims on the same insurance policy, our clients each received the second and third highest offers, which covered all of their past and future medical bills and their attorney’s fees.

Truck Crash

In this case, our client was injured from a rear-end collision with an eighteen-wheeler. Her original lawyer procured a settlement offer of $7,000.00 to settle her case. Because the offer did not approach the amount of bills she incurred from accident related treatment, she came to our firm for a consultation. She decided to hire us. We promptly filed suit and obtained a settlement for her.

The Importance of Timeliness

In Florida, there are strict time limits for filing a slip and fall lawsuit, known as the statute of limitations. Typically, you have four years from the date of the accident to file a claim. While this may seem like plenty of time, delays in starting the process can harm your case. Evidence can disappear, memories of witnesses may fade, and the insurance company may use your delay as a reason to question the validity of your claim. Acting promptly allows your legal team to gather the necessary evidence and build a compelling case on your behalf. This proactive approach can significantly increase your chances of a successful outcome.

If you have been injured in a slip and fall, you do not have to face the challenges of a legal claim alone. Serrano Law understands the physical, emotional, and financial toll that accidents can take on individuals and their families. Our compassionate team is here to guide you through the process, answer your questions, and fight for the compensation you deserve.

From negotiating with insurance companies to presenting a compelling case in court, we are committed to helping you achieve the best possible outcome. Contact us today to schedule a consultation and take the first step toward recovering from your injuries and holding the responsible party accountable. Let us work with you to bring clarity and resolution to this difficult time.